Terms of Service

1. Introduction

Welcome to Tax Notice Clarity, operated by [Your Company, Inc.]. We're here to help you understand your tax notices through clear, AI-powered explanations and actionable next steps.

By using our service, creating an account, or accessing our website, you agree to be bound by these Terms of Service. If you don't agree with any part of these terms, please don't use our service.

2. Eligibility & Account Requirements

You must be at least 18 years old to use Tax Notice Clarity. By using our service, you confirm that you meet this age requirement and have the legal capacity to enter into these Terms.

When creating an account, you must provide accurate and complete information. You're responsible for:

• Keeping your login credentials secure and confidential
• Notifying us immediately if you suspect unauthorized access
• All activities that occur under your account
• Updating your account information when it changes

3. Nature of Our Service

Tax Notice Clarity uses artificial intelligence to analyze tax notices and provide automated explanations in plain English. Our service helps you understand:

• What your tax notice means
• Important deadlines and dates
• Recommended next steps to take
• Potential consequences of inaction

4. Your Responsibilities

By using Tax Notice Clarity, you agree to:

• Use the service only for lawful purposes
• Upload only legitimate tax notices and tax-related documents
• Provide accurate information when using our service
• Respect other users and our team

You agree not to:

• Upload illegal, fraudulent, or non-tax-related documents
• Attempt to hack, spam, or abuse our platform
• Share your account credentials with others
• Use our service to violate any laws or regulations
• Reverse engineer or copy our software

5. Privacy & Data Security

Your privacy and data security are our top priorities:

• All documents are encrypted during upload and storage using bank-grade encryption
• Your data is never sold, shared with third parties, or used for marketing
• You can delete your account and all uploaded data at any time
• We only process your documents to provide our analysis service

For complete details about how we collect, use, and protect your information, please review our Privacy Policy.

6. Subscriptions & Billing

Tax Notice Clarity offers both free trial access and paid subscription plans:

• Free trials allow you to test our service before committing
• Paid subscriptions provide unlimited access to all features
• Subscription charges are recurring (monthly or annual) unless you cancel
• You can cancel your subscription at any time through your account settings

Refund Policy: We offer full refunds within 7 days of your initial payment. After this period, charges are non-refundable, but you can cancel to avoid future charges.

We may change our pricing from time to time, but we'll always give you advance notice and honor your current subscription terms until renewal.

7. Intellectual Property Rights

Our Property: The Tax Notice Clarity software, website, branding, design, and AI technology are owned by [Your Company, Inc.] and protected by copyright and other intellectual property laws.

Your Property: You own your tax notices and any documents you upload. We don't claim ownership of your content.

Limited License: By uploading documents, you grant us a limited, temporary license to process and analyze them solely to provide our service. This license ends when you delete your account or remove the documents.

8. Disclaimers & Limitation of Liability

While we strive to provide accurate and helpful information, please understand these important limitations:

Your Responsibility: [Your Company, Inc.] is not responsible for any decisions you make based on our service outputs. You should always verify important information and consult with qualified tax professionals.

Limited Liability: If we are found liable for any damages, our total liability is limited to the amount you paid us in the 12 months before the claim arose.

9. Account Termination

Your Right to Delete: You can delete your account and all associated data at any time through your account settings. This action is permanent and cannot be undone.

Our Right to Suspend: We may suspend or terminate accounts that violate these Terms, engage in fraudulent activity, or misuse our platform. We'll provide notice when possible and appropriate.

Upon termination, your access to the service ends immediately, but these Terms will continue to apply to any past use of our service.

10. Governing Law & Disputes

These Terms are governed by the laws of the State of New Jersey, United States, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of our service will be resolved in the courts of New Jersey, and you consent to the jurisdiction of these courts.

11. Changes to These Terms

We may update these Terms from time to time to reflect changes in our service, legal requirements, or business practices. When we make changes:

• We'll post the updated Terms on this page
• We'll update the "Effective Date" at the top
• For significant changes, we'll notify you by email or through our service
• Your continued use after changes means you accept the new Terms

12. Contact Us

If you have questions about these Terms of Service or need to contact us for any reason, please reach out:

• Contact Support
• Email: [legal@yourcompany.com]